February 13, 2020
Understanding Call Center

How Well Do You Know Call Center Jargon?

They say women are from Venus and the language there is different. To connect with them you need to understand their language. It is the same […]
January 24, 2020
Call Center Tips

Somebody Shoot Me! Am Not Happy With This Customer Service

Customer service skills that are a must have for any call center agent in a BPO “Oh no, I do not know how to use this […]
January 24, 2020

4 Tips to Get Your Customer Service To The Top

4 Tips to Get Your Customer Service To The Top Take A Peek What is product knowledge? You might be trying to figure out what this […]
January 16, 2020

6 Tips You Should Always Use When Cold Calling

A few years ago it was quite easy to get business by traditional advertisement on print media. Times have changed and potential customers are flooded with […]
August 14, 2018

The Most Important Lesson Startups need to Know

One lesson many businesses have learnt the hard way is that Customers always expect more. Customers not only want to buy your product or service but […]
July 10, 2018

5 Brilliant Services for any Business Keen to Grow

Do you have someone working hard to shower you with success? Are you worried where the next business opportunity will come from?  Who will close the […]

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