Anticipate necessary changes to ensure business continuity
Communicate and respond quickly to queries
Open your Customer Service lines for home deliveries
Analyze customer preferences and take action
Resilient Customer Care
Callers want to speak to a real human to get answers. If your call center isn’t properly staffed, calls will be put on hold or answered without the right information or sent to voice mail. In a criss situation that is unsettling. Put in place a business continuity and communication plan.
Your caller picked up the phone to talk to you because they're anxious. Reassure them with current information and confidence that you've thought of everything.
We are hiring! apply through the link - . This job application closes 2nd June 2020. Online interviews for shortlisted candidates will be conducted from 3rd to 5th June 2020. https://t.co/7LV0s2kKrf...
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