HOTLINE

Transform The Public’s Experience 

 

From floods to drought to emergency services, call technology is able to transform public service delivery. 

However, the complexity in accessing critical help or information makes the whole experience a negative one.

 

The ability to efficiently handle all hotline calls and scale up workforce when need arises is critical.

 

TeleSky offers a comprehensive public hotline service that helps your organization help people. 

PUBLIC SUPPORT HELPLINE

TURNKEY

- Back office & Technical Support.
- Surge Staffing.
- Round the clock support number.

SENTIMENT

- Call forecasting.
- Sentiment analysis & reporting.
- First level rapid response.

DESIGN

- Data driven resource allocation.
- Optimizing logistical support.

Engage
Improve efficiency & Reach

Simplify access to public services/information to reduce walk-in queues & anxiety. Improve accuracy of responses to public inquiries and requests. 

Transform Citizen's Experience

The public often struggle to make informed decisions and understand options available to them.

hotline

Available

Your Organization's helpline should be available round the clock.

Hotline

Affordable

Open an intelligent toll-free line that the encourages engagement.

Accessible

Design the helpline to be accessible to all who need help.

Hot5

Sign Up Today!

 

Your organization will truly transform it’s public service. 

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