PUBLIC SERVICE HOTLINES

We provide hotline public services, for large government institutions, nonprofits and social service agencies to record and report information accurately and responsibly. Individuals can speak directly or anonymously and confidentially to our live agents, who are sensitive to callers' needs.

As hotline service providers, our staff obtains the right information, accurately through  information based on the protocols provided. Our proprietary Public Speak Technology (PSS) promptly escalate calls and incidents to the right people inside your organization. We can also manage and forward anonymous mail-in and email remarks and reports.

FEATURE SERVICES

Public Speak Technology (PST) Set up of the public hotline system
Regular reports on outcomes from the hotline service. Media outreach to enhance recognition of the hotline system


KEY BENEFITS

1.Effective Campaign Execution

2. Constituents Engagement .

MORE INFORMATION

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Case Studies
Ready to get started?  Contact us to discuss your Call Center Needs, read our case study, or sign up for one of our classes.
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