Inclusivity
Accessibility Statement
Our Commitment
Inclusive Growth
TeleSky Limited is committed to ensuring that our website, digital platforms, and online services are accessible and user-friendly for all people, including persons with disabilities.
We believe that everyone should be able to access information about our services, careers, contact channels, and digital resources without unnecessary barriers.
Purpose
Principle
TeleSky aims to make its website accessible in line with recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG), Kenya’s commitment to digital inclusion, and international best practices for accessible online communication.
We are continuously working to improve the accessibility, usability, and compatibility of our website across different devices, browsers, and assistive technologies.
Where it Applies
Scope
This Code applies to:
- Directors
- Management
- Employees
- Contact Centre Agents
- Temporary staff
- Interns
- Contractors
- Consultants
- Vendors
- Suppliers
- Business partners acting on behalf of TeleSky
Our Commitment
TeleSky is committed to improving:
- Clear and readable website content.
- Keyboard-friendly navigation.
- Meaningful headings and page structure.
- Alternative text for important images where applicable.
- Sufficient colour contrast.
- Mobile-responsive design.
- Accessible online forms.
- Compatibility with screen readers and assistive technologies.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our website and digital content to identify areas for improvement and to enhance the experience for all users.
Where certain third-party tools, plugins, documents, or embedded content may not yet be fully accessible, we will work to provide reasonable alternatives upon request.
Feedback and Assistance
If you experience any difficulty accessing content on our website or need information in an alternative format, please contact us. We welcome feedback that helps us improve accessibility.
TeleSky Limited
Valley View Business Park, City Park Drive, off Limuru Road, Tower B, 4th Floor
Nairobi, Kenya
Email: hello@telesky.co.ke
Phone: +254 709 370 000
Website: www.telesky.co.ke
Our Pledge
TeleSky is committed to creating inclusive digital experiences and ensuring that our online platforms support equal access for all users.