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Towards A Clean Environment 

Climate Action Plan

Our Commitment

Clean Future

At TeleSky Limited, sustainability is an integral part of how we do business. We recognize the importance of addressing climate change and are committed to operating responsibly while supporting our clients, employees, and communities in the transition to a low-carbon future.

Our Climate Action Plan is aligned with international best practices, including the Paris Agreement, the United Nations Sustainable Development Goals (SDGs), the Greenhouse Gas Protocol, ISO 14001 Environmental Management Systems, and applicable environmental legislation in Kenya and the European Union.

Purpose

Principle

We believe that responsible business practices and environmental stewardship go hand in hand. 

Through innovation, continuous improvement, and collaboration with our clients and stakeholders, TeleSky is committed to delivering exceptional services while contributing to a more sustainable, resilient, and climate-conscious future.

Where it Applies

Scope

This Code applies to:

  • Directors
  • Management
  • Employees
  • Contact Centre Agents
  • Temporary staff
  • Interns
  • Contractors
  • Consultants
  • Vendors
  • Suppliers
  • Business partners acting on behalf of TeleSky

Environmental Commitments

  1. Reducing Our Carbon Footprint

    We are committed to improving energy efficiency, reducing greenhouse gas emissions, increasing the use of renewable energy where feasible, and continuously monitoring our environmental performance.

    Sustainable Operations

    We promote paperless workflows, responsible use of technology, energy-efficient equipment, sustainable procurement, and environmentally responsible management of electronic waste.

    Responsible Resource Management
    We strive to minimize waste, conserve natural resources, and encourage recycling and responsible disposal practices across our operations.

    Climate Resilience
    We integrate climate-related risks into our business planning to ensure operational resilience, business continuity, and long-term sustainability.

    Employee Engagement
    Our employees play a key role in achieving our sustainability objectives through ongoing awareness, training, and participation in environmental initiatives.

    Supporting Our Clients
    We help organizations reduce their environmental impact through digital customer engagement solutions, remote service delivery, AI-powered customer support, and cloud-based technologies that minimize resource consumption.

    Our Targets

    TeleSky is working towards:

    • Reducing operational greenhouse gas emissions.
    • Improving energy efficiency across all facilities.
    • Increasing the use of renewable energy where practical.
    • Achieving a predominantly paperless workplace.
    • Ensuring responsible recycling and disposal of electronic waste.
    • Embedding sustainability into procurement and supplier engagement.
    • Continually improving our environmental performance through measurement, reporting, and innovation.